Skip to main content

Help center

Guides for players and organizers.

Notifications & installing the app

Install BP-Pickleball like an app and turn on notifications to get real-time alerts — even when the app is closed.

1. Install the app

  • Android / desktop Chrome or Edge: tap Install app in the banner or the menu — it installs in one tap.
  • iPhone / iPad: in Safari, tap the Share icon (the square with an up-arrow), then Add to Home Screen. On iPhone this step is required before notifications can be turned on.

2. Turn on notifications

Go to My account → Notifications and tap Turn on, then allow notifications when your browser asks. Use Send a test notification to confirm it works. Notifications are per-device, so turn them on wherever you want alerts.

3. Choose what you're notified about

Once on, pick the categories you want — they all start on and you can toggle any off:

  • Announcements from organizers — news and updates about your events.
  • Match reminders — a heads-up before your upcoming matches.
  • Match results — when your match result is posted.
  • Schedule changes — when your match time or court changes.
  • Waitlist offers — time-sensitive: a spot opened for you to claim before it rolls on.

If notifications are blocked, re-enable them for the site in your browser's settings, then reload. Email preferences (match reminders and organizer updates) are separate: they are the email switches in the same Notifications section of My account.

4. Text messages (optional)

If you would rather get a text, turn on Text messages in My account → Notifications. Texts are never on by default: enter your mobile number, tick the box agreeing to receive texts, tap Text me a code, then type the 6-digit code we text you. That proves the number is yours and turns texts on.

  • What we text: match reminders, schedule changes, waitlist offers and match results — the Text column in the grid lets you switch each one off. Organizer announcements are never texted.
  • Stop any time: reply STOP to any text, or tap Turn off text messages. Reply START to turn them back on, or HELP for help.
  • Cost: we don't charge for texts, but your carrier's message and data rates may apply. Message frequency varies with your events.

The full wording is on the Text Message Terms page.