Support
Questions, problems, or a result you want looked at. Email us and we will get back to you.
Email us
Include the name of the event and division, the email you signed in with, and what you expected to happen. Screenshots help.
A match score or result you disagree with
- Start with the event organizer. They can correct a score on the division page, and a corrected score is what gets sent to DUPR.
- If the organizer can't resolve it, or the result was already sent to DUPR and you believe it's wrong, email us with the event, the division, the match and what the score should be. We'll work with the organizer, and where a result has already reached DUPR, have it corrected or removed there.
DUPR ratings and connecting your DUPR account
You connect DUPR under My account → DUPR rating. Ratings are shown exactly as DUPR reports them; we can't change a rating. If a rating looks wrong, it is corrected through DUPR itself (dupr.com). If connecting fails, or an account shows as restricted, email us the DUPR ID and what you saw.
DUPR accounts are personal. A junior who needs a DUPR rating needs their own BPPickleball login and their own DUPR account.
