Text Message Terms

The program

BP-Pickleball.com Alerts is the text-message service of BP-Pickleball.com, operated by BP-Genesis, LLC. If you sign up, we text you about your own pickleball events: match reminders, schedule changes, waitlist offers and match results. We do not send marketing or promotional texts, and organizer announcements are not sent by text.

How you sign up

Texts are optional and you must opt in yourself. Sign in, open My account, and find Notifications → Text messages. Enter your mobile number, tick the box to agree to receive texts, and we text a 6-digit code to that number; entering the code confirms the number is yours and turns texts on. We send a confirmation text when it is on. You can choose which kinds of text you get, and agreeing is never a condition of registering for an event or buying anything.

Message frequency and cost

Message frequency varies with your events: for example a reminder before each match you are scheduled to play, and a text if a match time or court changes, a spot opens for you on a waitlist, or a result is posted. Message and data rates may apply, depending on your mobile plan. We do not charge for the texts.

Stop and help

Reply STOP to any text to cancel; you will get one confirmation text and nothing more. Reply START to turn texts back on. Reply HELP for help, or email support@bp-pickleball.com. You can also turn texts off, or change which kinds you get, at any time in My account → Notifications.

• Reply to HELP: BP-Pickleball.com Alerts (BP-Genesis, LLC): match reminders, schedule changes, waitlist offers and results. Msg freq varies. Msg & data rates may apply. Help: support@bp-pickleball.com. Reply STOP to cancel.
• Reply to STOP: BP-Pickleball.com Alerts: you're unsubscribed and will get no more texts. Reply START to rejoin. Help: support@bp-pickleball.com.

Your number and your privacy

We use your number only to send these texts and to prove you agreed to receive them. We do not sell or share your phone number or your text-message opt-in data with third parties for their marketing or promotional purposes. Our text provider, Telnyx, carries the messages for us. See the Privacy Statement for the rest.

Carriers and delivery

Wireless carriers are not liable for delayed or undelivered messages. Texts are a convenience: match times and results are always on the event's pages, and you should check them if a text does not arrive. Supported on US mobile carriers.

Contact

BP-Genesis, LLC, operating BP-Pickleball.com. Questions about texts: support@bp-pickleball.com.